Growing competition between airlines makes them
customer-centered organizations. Such a strategy
requires a reliable IT technology that powers
airline CRM initiatives and secures its
competitiveness in the
Modern airports are becoming more similar to city districts
with a broad offer of services and shopping malls
than just the middleman between airlines
and passengers.In result, airport
is a must.
Governments all over the world invest billions of
dollars in rail tracks to reduce the environmental
footprint of transportation. Regional lines are
being revitalised.Construction of hi-speed
railways continues on five continents.
The new aim is to attract hi-yield
The hospitality industry, positioned somewhere in the
middle of the delivery chain in the travel process,
cooperates with the competing groups of
airlines and car rentals. Having that it
is in-between all the time, it should
secure its own business despite
the diversified partners.
Although in some cases road transport remains unrivaled,
booking convenience and marketing campaigns battle
between global and regional car rental chains. It is
high time to plug road transport into global
travel loyalty and CRM.
Although the rise of airline loyalty programs is tied to the process of deregulation of passenger air transport, the role FFPs has changed over the decades. A snapshot of genesis, economics and evolution of these programs remains presented in an essay serRead more →
Thanks Again, LLC is poised to launch an unprecedented new loyalty and rewards management platform using a customized version of Comarch Loyalty Management (CLM) software.Read more →